These Terms of Use (“Terms”) govern access to and use of the Firmly website, web application, mobile applications, and related services (collectively, the “Services”).

By accessing or using Firmly, you agree to these Terms. If you do not agree, do not use the Services.

1. About Firmly

Firmly is a legal practice management platform designed for lawyers, law firms, and clients in Nigeria. It provides tools for case management, document handling, billing, client communication, AI-assisted research, and professional web pages.

Firmly is a technology provider. It does not provide legal advice.

2. Eligibility

To use Firmly, you must:

• Be at least 18 years old

• Have legal capacity to enter a binding agreement

• Use the Services in compliance with Nigerian law

Lawyers using Firmly confirm that they are legally qualified to practice law in Nigeria or their relevant jurisdiction.

3. Accounts and Registration

You are responsible for:

• Providing accurate and current information

• Maintaining the confidentiality of login credentials

• All activity carried out under your account

You must notify us immediately of any unauthorized access or security breach.

4. Use of the Services

You agree to use Firmly only for lawful purposes. You must not:

• Use the platform to provide illegal or misleading services

• Upload unlawful, defamatory, or infringing content

• Access data belonging to other users without permission

• Attempt to bypass security controls

• Reverse engineer or interfere with the platform

5. Lawyers and Clients

5.1 Lawyers

Lawyers and law firms are solely responsible for:

• Legal advice provided to clients

• Accuracy of documents generated or shared

• Client communications and outcomes

• Compliance with professional and ethical obligations

Firmly does not supervise or validate legal work.

5.2 Clients

Clients acknowledge that:

• Firmly does not replace legal counsel

• Legal services are provided directly by lawyers

• Firmly is not responsible for lawyer's conduct, fees, or outcomes

6. AI Features Disclaimer

Firmly includes AI-powered tools for research, drafting, and automation. You acknowledge that:

• AI outputs are assistive, not authoritative

• AI results may contain errors or omissions

• Final review and responsibility rest with the lawyer

Firmly does not guarantee the accuracy or legal validity of AI-generated content.

7. Documents and Content

You retain ownership of the content you upload. By using Firmly, you grant us a limited license to store, process, and display your content solely to operate the Services.

You confirm that you have the right to upload all content, including client data and documents.

8. Offline Access

Some features allow offline access and local storage. You are responsible for:

• Securing your devices

• Protecting offline-stored data

• Ensuring devices are not shared with unauthorized persons

Firmly is not responsible for data loss due to device compromise.

9. Payments and Subscriptions

Some features require payment. By subscribing or making in-app purchases, you agree that:

• Fees are charged as stated at the time of purchase

• Payments are non-refundable unless required by law

• We may change pricing with prior notice

Payment processing is handled by third-party providers.

10. Intellectual Property

Firmly and its licensors own all rights in:

• Software

• Branding

• Logos

• Platform design

You may not copy, modify, or distribute any part of the Services without written permission.

11. Suspension and Termination

We may suspend or terminate access if you:

• Violate these Terms

• Misuse the platform

• Pose a security or legal risk

You may stop using Firmly at any time. Termination does not affect obligations that should reasonably survive, including payment obligations.

12. Data Protection and Privacy

Use of Firmly is subject to our Privacy Policy. Lawyers confirm they have lawful authority to process client data using the platform. Firmly processes personal data in line with the Nigeria Data Protection Act (NDPA).

13. Disclaimers

Firmly is provided “as is” and “as available”. We do not guarantee that:

• The platform will be error-free

• Services will be uninterrupted

• Data will always be available

To the maximum extent permitted by Nigerian law, we disclaim all implied warranties.

14. Limitation of Liability

To the extent allowed by law:

• Firmly is not liable for indirect, incidental, or consequential losses

• Firmly is not liable for legal outcomes, disputes, or client relationships

• Total liability is limited to the fees paid to Firmly in the preceding 12 months

15. Indemnity

You agree to indemnify Firmly against claims arising from:

• Your misuse of the Services

• Violation of these Terms

• Breach of professional or legal obligations

• Content or data you upload

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute shall be resolved through:

• Good-faith negotiation

• Failing that, arbitration in Nigeria

• Courts of Nigeria shall have exclusive jurisdiction where arbitration is not applicable

17. Changes to These Terms

We may update these Terms from time to time. Continued use of Firmly after updates means you accept the revised Terms.

18. Contact Information

For questions about these Terms, contact:

Firmly

Email: princess@nerdbug.io